Shipping
Order Accuracy and Shipping Details
When placing or returning an order, customers must ensure that all order details are accurate. House of Belief is not liable for any issues arising from incorrect delivery addresses, contact names, or phone numbers provided.
The customer is responsible for any additional expenses incurred due to incorrect shipping details or orders.
House of Belief’s courier provider is Australia Post.
Costs as follow:
AUSTRALIA
Express Shipping (1-4 Business Days)- $14.95
Standard Shipping (2-8 Business Days) - $9.95
*Free Standard Shipping (2-8 Business Days) on orders above $100.00
NEW ZEALAND
Express Shipping (4-8 Business Days)- $29.95
Standard Shipping (8-12 Business Days) - $14.95
*Free Standard Shipping (8-12 Business Days) on orders above $200.00
UNITED STATES & CANADA
Express Shipping (4-8 Business Days)- $40.95 AUD
Standard Shipping (6-10 Business Days) - $25.95 AUD
*Free Standard Shipping (6-10 Business Days) on orders above $200.00
UNITED KINGDOM
Express Shipping (4-8 Business Days)- $45.95 AUD
Standard Shipping (6-12 Business Days) - $30.95 AUD
*Free Standard Shipping (6-12 Business Days) on orders above $200.00
Order Dispatch and Shipping Liability
All parcels are dispatched from Sydney, NSW, Australia, within 24-48 hours of receiving orders (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation containing your tracking number.
House of Belief is not liable or responsible for any products damaged or lost during transit. If your order is damaged or missing upon arrival, please contact the shipment carrier (Australia Post) at 13 76 78 to file a claim.
*Free Shipping Exclusion:*
Free shipping is not applicable to items purchased during sales or promotions. Shipping fees will apply unless otherwise specified.